Privacy Policy - Hair Vitality Box

Hair Vitality Box Privacy Policy

This Privacy Policy describes how Hair Vitality Box collects, uses, and shares your personal information when you visit the website www.hairvitalitybox.com (the “Site”) or make a purchase there.

PERSONAL INFORMATION COLLECTED

We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device when you visit the Site. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that brought you to the Site, and information about how how you interact with the Site. We call this automatically collected information “Device Information.”

We collect Device Information using the following technologies:

“Cookies” allow information relating to your session on the Site to be stored.
“Log files” track Site activity and collect data such as your IP address, the type of browser you are using, your Internet service provider, your referring and exit pages, and your timestamp data ( date and hour).
“Web beacons,” “tags,” and “pixels” are electronic files that record information about how you navigate the Site.

We also collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number, when you make or attempt to make a purchase through the Site. This automatically collected information is referred to as “Order Information”.

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

USE OF YOUR PERSONAL INFORMATION

We use the Order Information we collect to process any orders placed through the Site (including to process your payment information, arrange for shipment of your order, and provide you with invoices and/or order confirmations). . We also use this Order Information to:

Communicate with you;
Evaluate potential fraud or risks; And
Provide you with information or advertisements about our products or services, if this corresponds to the preferences you have communicated to us.

We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve the user experience of our services. For example, we may use your IP address to determine your approximate geographic location in order to provide you with search results or advertisements relevant to your region. We may also use this information to monitor the use of our Services and detect suspicious behavior, such as fraudulent or malicious activity. We take the security and privacy of your information very seriously and only share it with trusted third parties in specific cases where it is necessary to provide our services or comply with legal requirements.

We have the right to change any telephone number or short code that we use to operate the Service at any time. You will be notified on these occasions. You agree that any messages you send to a phone number or short code that we have changed, including requests to STOP or HELP, will not be received, and we will not be required to honor requests made in these messages.

We value your privacy and the information you agree to share in connection with our SMS marketing service. We use this information to send you SMS notifications (for your order, including abandoned payment reminders), SMS marketing offers, and transactional SMS messages, including review requests from us. Activation data and consent for text messaging will not be shared with any third parties, except messaging partners, for the purpose of activating and operating our text messaging program.

Our website uses cookies to keep track of the items you have put in your basket, including when you have abandoned your order. This information is used to determine when to send cart reminder messages via SMS.

To the extent permitted by applicable law, you agree that we will not be responsible for the failed, delayed or misdirected delivery of any information sent via the Service, for any errors in such information and/or for any action you may take or not take any reliance on the information or the service.

Your right to privacy is important to us. You can review our Privacy Policy to determine how we collect and use your personal information.

CHANGES

We reserve the right to modify this Privacy Policy at any time, so please review it regularly. Modifications and clarifications will take effect immediately after their publication on the Site. If we make material changes to this Privacy Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use it. let’s disclose.

For any questions relating to our Privacy Policy, to exercise your rights or for any other request, do not hesitate to contact us at the email address: info@hairvitalitybox.com